聚福川湘食府 — a Sichuan and Hunan mala hotpot restaurant in Singapore — uses Pospal's Chinese restaurant POS to unify Foodpanda, Deliveroo, and walk-in orders from one screen.
Jufu Mala Kitchen (聚福川湘食府) serves authentic Sichuan and Hunan cuisine in Singapore, with a focus on mala hotpot — the signature spicy, numbing broth style from China's southwest. Operating in Singapore's competitive Chinese food scene, Jufu serves both dine-in customers at the counter and a strong delivery customer base across the city.
Like many Chinese food operators in Singapore, Jufu's business spans multiple order channels: customers who walk in and order at the counter, and a growing segment who order through Foodpanda and Deliveroo. Managing these channels separately — on different tablets, with different workflows — was creating friction in the kitchen and at the counter.
Before adopting Pospal, Jufu's kitchen staff had to monitor separate devices for delivery orders alongside the main counter POS. Delivery platform orders came in on one screen, counter orders on another. There was no unified view of what the kitchen needed to prepare, and during busy periods, orders could be missed or delayed.
Sichuan and Hunan dishes require precise preparation — mala hotpot has specific ingredient combinations and spice levels. Errors or delays from fragmented order management directly affect the product. Jufu needed all orders flowing into one system, reaching the kitchen in sequence, with no gaps.
Jufu deployed Pospal's Chinese restaurant POS version, which is built specifically for Chinese food service operations. The platform pulls delivery orders from Foodpanda and Deliveroo directly into the main POS — no separate tablet, no manual copying. All orders — counter, delivery — appear on one screen and route to the kitchen display system (KDS) in sequence.
Customer walks in and orders at the counter, or places an order via Foodpanda or Deliveroo. All sources feed into Pospal.
The POS consolidates all orders into a single view. Staff at the counter see the full picture — no switching between devices or apps.
Orders push to the KDS screen in the kitchen. Kitchen staff see the queue in order, with item details and modifiers — no paper tickets needed.
Kitchen marks the order done on the KDS. Counter staff see the status update. Delivery orders are packed and handed to riders; walk-in orders go directly to the customer.
Pospal consolidates all sales — by channel, by item, by period — in one report. Jufu sees exactly which dishes sell best on delivery versus counter, and when peak periods hit.
Foodpanda and Deliveroo orders flow directly into Pospal. No separate tablet, no manual entry — orders arrive and print or display automatically.
All orders — counter and delivery — appear on the kitchen screen in sequence. Staff work through the queue without paper tickets or shouted orders.
Menu items configured with Chinese names, modifiers (spice level, portion, add-ons), and combo sets. The POS handles the complexity of Sichuan and Hunan dishes natively.
Walk-in regulars earn and redeem points on Pospal. Member data is stored centrally — staff can look up customers and apply rewards instantly at the counter.
Fast counter service with item search, category browsing, and quick-add buttons for popular dishes. Payment handling supports cash, card, and digital wallets.
Revenue, item sales, and order volume broken down by channel (Foodpanda, Deliveroo, counter) and time period — all in one dashboard.
Singapore's Chinese food scene runs on delivery as much as dine-in. Operators who can't unify those channels end up with fragmented operations — missed orders, kitchen confusion, and incomplete sales data. Pospal's Chinese restaurant version was designed specifically for this environment: it understands Chinese menu structures, integrates with the delivery platforms Singapore restaurants actually use, and gives operators a single source of truth for their business.
For Jufu, the combination of delivery integration, KDS, and centralised reporting means fewer errors, faster service, and a clearer view of what's working — across every order channel, every day.
Yes. Pospal's Chinese restaurant POS integrates with major food delivery platforms including Foodpanda and Deliveroo. Incoming delivery orders appear automatically on the POS screen alongside walk-in and counter orders — no manual re-entry needed. All orders route to the kitchen display system (KDS) together, so kitchen staff see a unified queue regardless of order source. This eliminates the need to monitor multiple tablets and reduces errors from manual order transfer.
Pospal's Chinese restaurant POS is a specialised version of the Pospal platform designed for Chinese food service operations. It includes table ordering, counter ordering, kitchen display system (KDS), delivery platform integration (Foodpanda, Deliveroo, and others), member points and top-up management, combo and set meal configuration, modifier and add-on handling, and real-time sales reporting. The system supports Chinese menu names and is built for the workflows common in Chinese restaurants — from hawker-style counter service to full-service dining.
Yes. Pospal is used by Chinese food operators across different formats in Singapore — from food court counters and hawker-style fast service to full-service restaurant dining rooms. The system is flexible enough to handle high-volume counter ordering (where speed is critical), delivery platform integration for takeaway-heavy operations, and dine-in table management. Operators can configure menu display, pricing, and promotions to match their specific service model.